ABA ESTHER EBUNOLUWA

Deliver engaging exam-preparation math lessons and one-on-one tutoring to improve student performance and confidence.

Create study plans, practice tests, and progress reports tailored to each student’s learning goals.

Provide administrative support including scheduling classes, managing records, and coordinating communication with parents and students.

Handle customer support inquiries across phone and messaging channels, resolving issues promptly and professionally.

Support smooth daily operations by tracking tasks, updating documents, and ensuring timely follow-up on requests.

Streamlined attendance tracking and onboarding processes for over 100 program participants, enhancing operational efficiency and participant experience.

Coordinated all email communications and efficiently resolved inquiries, improving response times by 20% and enhancing participant satisfaction.

Supervised daily operations, including support staff oversight and comprehensive office inventory management, ensuring 95% resource availability.

Organized and moderated over 50 virtual Zoom sessions for online class delivery, facilitating seamless learning experiences for participants.

Maintained and archived critical records, enhancing document accessibility and retrieval efficiency for audit readiness and operational continuity.

Tracked progress for over 200 learners and managed LMS content, contributing to a 15% improvement in course completion rates.

Prepared assignments and responded to all learner inquiries, maintaining a 100% resolution rate and fostering a supportive learning environment.

Conducted rigorous data validation and quality assurance on 500+ text/audio submissions, ensuring high data integrity for project deliverables.

Reviewed and corrected transcriptions, maintaining over 98% data accuracy for all project outputs.

Supported data collection, analysis, and reporting for 5+ research projects, contributing to key findings and publications.

Utilized Python, Excel, and R for comprehensive data processing and visualization, enhancing analytical capabilities for complex datasets.

Collaborated with statisticians to develop and refine analytical models, improving predictive accuracy by 10% for research outcomes.

Delivered personalized lessons to over 15 students, improving understanding of key concepts by an average of 20% as evidenced by test scores.

Developed structured lesson plans and tracked student progress, resulting in a 90% success rate in achieving learning objectives.